Our privacy policy

Our privacy policy

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MR Group established at 1 Bukit Batok St 22, #03-01 13, Singapore, 659592, Singapore, is responsible for the processing of personal data as detailed in this privacy declaration.

 

Contact Details

MR Group
1 Bukit Batok St 22, #03-01
Singapore, 659592
Singapore
+6562653353

 

Personal Data We Process

MR Group processes your personal data by using our services and because you provided this to us.

Below is an overview of the personal data we process:

  • First and last name
  • Address data
  • Phone number
  • E-mail address

 

Special and Sensitive Personal Data

The MR Group website and services do not aim to collect data from visitors under 16 years old unless they have explicit permission from their parents or guardians. However, MR Group cannot verify the age of visitors. We encourage parents to be actively involved in their children's online activities to prevent data collection without consent. If you believe we have collected personal information from a minor without permission, please reach out to us at info@mrgroup.org so we can remove it.

 

Purpose and Basis for Processing Personal Data

MR Group processes your personal data for the following purposes:

 

  • To send you our newsletter
  • To contact you via phone or email as necessary to provide our services
  • To notify you about changes to our services
  • To fulfill legal obligations, such as information required for tax returns 

 

Automated Decision Making

MR Group does not make decisions based on automated processing that could have significant consequences for individuals. These decisions are made solely by computer programs or systems, without human involvement (such as an employee of MR Group).

 

Data Retention Period

MR Group does not store your personal data longer than necessary to fulfill the purposes for which it was collected. 

We apply the following retention periods for different categories of personal data:

  • General Data: Retained only as long as necessary to address your request or inquiry.
  • Reservation Data: Kept for a minimum of 7 years after the final reservation to comply with legal requirements.
  • Newsletter Data: Stored indefinitely, or until you request removal.

     

Sharing Personal Data with Third Parties

MR Group shares your personal data exclusively with third parties when necessary to fulfill our agreement with you or to comply with legal obligations. 

 

Cookies and Similar Technologies We Employ

The company uses only technical, functional, and analytical cookies that respect your privacy. A cookie is a small text file stored on your computer, tablet, or smartphone when you first visit our website. The cookies we use are essential for the website's technical operation and enhance your user experience by ensuring the site functions correctly and remembering your preferences. They also allow us to optimize our website. You can choose to disable cookies by adjusting your internet browser settings to prevent them from being stored. Additionally, you can delete any previously saved cookies through your browser settings. 

 

Google Analytics

MR Group uses Google Analytics to gather data that offers insights into website usage. To anonymize this data as much as possible, we have implemented the following measures:

  • Privacy-Friendly Google Analytics Configuration
  • Data Processing Agreement with Google
  • Masking of the Last Digits of Your IP Address

Google may share this information with third parties if legally required to do so or if these parties process the information on behalf of Google. MR Group does not have control over this. 

 

View, modify or delete data

You have the right to access, correct, or delete your personal data. You can also withdraw your consent for data processing or object to the processing of your personal data by MR Group. Additionally, you have the right to data portability, meaning you can request to MR Group to send your personal information to you or another organisation of your choice.

To request access, correction, deletion, data transfer, cancellation of consent, or to object to the processing of your personal data, please contact us at info.

To verify your identity when making a request, please include a copy of your ID. Ensure that you black out your passport photo, MRZ (machine-readable zone), passport number, and citizen service number (BSN) for your privacy. We will respond to your request as quickly as possible, and within four weeks at the latest.

The company also wishes to remind you that you have the right to file a complaint with the national supervisory authority, the Personal Data Protection Commission of Singapore. You can do this through the following link: Personal Data Protection Regulations 2021 - Singapore Statutes Online.

 

How we protect personal data

MR Group is committed to protecting your data and has implemented appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you believe your data is not secure or if you notice any signs of abuse, please contact our customer service or reach out to us at info@mrgroup.org.

Working towards a brighter future